How do I define which email address, mobile number or instant messaging ID to use for queries?

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In the Queries>>Message Builder tab, the Messaging Details screen lets you add and choose the following.

 

A unique email address for each query, or an email address with a unique keyword for each query.

A unique mobile number for each query with SMPP, or a mobile number with a unique keyword for each query with SMPP.

A mobile number with a unique keyword for each query with a GSM Modem

An instant messaging ID with a unique keyword for each query with each instant messaging provider.

 

Click the Message Builder tab

 

Here you select if you want to make available email, sms or IM (or all 3) for accessing this query and if a keyword is used to distinguish between other queries.

 

First, we will attach an email address to this query. The email address we setup earlier appears in the drop down menu and we select that.

 

The Results area lets you choose how many results are to be returned to the end-user.

 

Query builder - 8.5

 

 

We fill in the rest of the fields if we wish to use SMS and IM.

 

In this example we have used the word cont as a keyword (short for contacts).

 

This means our query will be written like:

 

cont [User Input]

 

Query builder - 8.6