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Support: Database and webservice access via sms, email and instant messaging

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How can we help you?

At Mobile Data Now, we deliver great software at affordable prices, backed up by outstanding support.

Technical support is available 7 days a week via email. We make every attempt to respond within 1 hour by email during normal business hours. Otherwise you can pick up the phone and call us.

Here you can find answers in the Documentation Manual and a setup tutorial in the Configuration Guide or send us your comments, suggestions, questions, or problems at support@mobiledatanow.com

Please see the pre-installation guide to determine the requirements for running Mobile Data Now (84 kb PDF).


Also, you may be interested in the roadmap to see what improvements we're looking at in the future.

Please note: We are quite happy to provide support to free users via email to help them get started.

 

Why Mobile Data Now is better!

Here's 15 great reasons why Mobile Data Now does things better!


  • It's completely free for one user, download and just start using it!
  • It's quicker than other ways to get data (its instant) so staff and customers can do their jobs more efficiently. Additionally, users don't need to remember passwords, use logon screens or navigate menus.
  • Save time and $$$ No custom development required. Just install, configure and you're ready to give mobile access to users.
  • 2 way interaction to retrieve, edit or add data to really extend user productivity.
  • Future Proof: Works with any of today's or tomorrow's mobile devices from all manufacturers so you can be confident it will work with any old or new phone.
  • Requires no user training as it uses email, SMS or instant messaging which everyone is familiar with
  • Works with any messaging device such as your Blackberry, PDA, smart phone, mobile phone, computer & laptop.
  • Connect to and get information from any database or web service.
  • No additional software to install on the mobile device or end users computer thereby eliminating compatibility issues, crashes and complicated installation.
  • Very easy to setup and maintain without any coding. Get up and running in 20 minutes and even non technical staff can easily make changes. Add new functionality in minutes as your needs evolve.
  • Scalable software to grow with your needs, from a single user to thousands of users.
  • Reduce costs by easily delivering interactive, on demand services to customers and end users. Plus it's simply messaging, so you save time and money on bandwidth.
  • Secure with user access controls and identity management for authorized users.
  • No need to remember retrieved information, it's right there stored in your phone after you've requested it.
  • Reliable and stable software with fail safe mechanisms